Privacy Policy
About this policy
This policy explains how Northeastern Software Services LLC handles information in Piano Together, our piano app for families on iPhone and iPad. A grown-up creates a child profile, then the family practices lessons and songs together. The app does not require an account with us and does not send practice data to a server we operate.
Piano Together is meant to be used by a child together with a parent or guardian. The parent area, including profiles and purchases, sits behind a grown-up check.
Information stored on the device
The app stores the following in its local storage on the device:
- Child profile: a nickname, an age from 4 to 10, a chosen avatar, an optional daily practice goal, and the date the profile was created. The app asks for a nickname, not a full legal name.
- Practice: completed lessons and songs, lesson position, stickers, badges, and practice sessions, including a title and completion time.
- Family settings: which profile is active, the volume preference, and the local record of whether Piano Together Pro is available on this device.
The grown-up check is a short math question. The app does not save the answer. Piano sound is created on the device. The app does not record audio, use the microphone or camera, or access photos, contacts, or location.
How information is used
Piano Together uses the information above only to show the right lessons and songs, remember practice, and keep family settings on that device. We do not sell personal information, build advertising profiles, or send usage analytics to our servers. The app contains no advertising and no third-party analytics or tracking SDKs.
Subscriptions
Some lessons and songs can be used without a purchase. Piano Together Pro, when offered, is an optional auto-renewable subscription sold through Apple In-App Purchase. One family plan is intended to cover the child profiles on that device.
Apple processes the purchase, including the Apple ID, payment method, price, renewal, cancellation, and any Family Sharing Apple makes available for the plan. We do not receive your Apple ID password, payment card number, or billing address. The app reads subscription status from Apple's StoreKit so it can unlock or restore Pro on the device, and it keeps that status in local storage.
You can restore purchases in the app and manage or cancel a subscription in your Apple account settings. Apple handles those requests under its own terms and privacy policy.
Children's privacy
Child profiles are created by a grown-up. The nickname, age, avatar, practice goal, and practice history stay on the device. We do not collect that information on our servers, and we do not knowingly collect personal information from children through the app.
A grown-up can review a profile in the parent area and can delete it. Deleting a profile removes that child's practice information from the app on that device. Please do not email us a child's full name or other sensitive details. If you include information about a child in a support email, we use it only to respond.
Storage and deletion
Profiles, practice, and settings remain on the device until a grown-up changes or deletes them, or until the app's data is removed. Deleting Piano Together, rather than offloading it, removes its local app data, subject to any device backups you control. We do not keep a copy.
Deleting the app does not cancel an Apple subscription or delete records Apple keeps for the purchase. Manage those through your Apple account.
Support and security
If you email us, we receive your email address and whatever you choose to include so we can respond. Please do not send passwords, payment details, or other sensitive account information. Support messages are separate from the practice information stored in the app.
We limit our collection by keeping family and practice information on the device and using Apple for purchases. No device or network service can be guaranteed completely secure.
Changes to this policy
We may update this policy when the app or its data practices change. The effective and last updated dates above will reflect those updates.
Contact
For privacy questions, contact Northeastern Software Services LLC at carlos@northeasternsoftware.com.